Your Global Shop Solutions support team
Global Shop is a powerful system. Getting the output, results or performance you need out of it isn't always easy. That's where I come in - OYBI works in the background to help you get the most from your GSS ERP.
Ongoing help, in blocks of time
I work with you on blocks of hours, so you have a GSS resource on call when you need one. No starting from scratch every time - we already know your system and your team.
Continuous improvement
Your ERP holds a lot of information. The goal is to actually use it. I work with you to keep improving how the system runs, a little at a time, instead of waiting for things to break.
Built for your shop
Global Shop is an off-the-shelf system, so it won't have everything set up exactly the way your company works. Reports, dashboards and how information flows between people often need to be custom built. I build them.
Just need reports or dashboards?
Not every shop needs ongoing support. If you just need better reports or a dashboard that shows the numbers you care about, I can build that on its own.
- Custom reports - the information you need, laid out the way you want to see it.
- Custom dashboards - a quick view of the business so you can keep a pulse on it.
How it works
Contact
You send an email or give me a call. I'll send a short assessment survey so we can get to the specifics faster.
Discovery
We dig into your pain points and what would make your team faster and more responsive. I talk with your team so everyone knows the direction.
Scope of Work
I write up what's being delivered so you know what to expect. It's there to guide the project, not box it in.
Build and deliver
Consulting, integration or customization, done to the agreed scope. We revise and refine along the way as needed.
Let's talk
If you run Global Shop, or you're looking at it, and want it to do more for you - let's talk it through.